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Studying our qualifications

Focus Awards is committed to its learners. We want you to enjoy your studies, and will do our best to ensure your experience is all you expect, and more… All of our centres are quality audited before they are approved and are required to comply with strict codes of practice.

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  • Qualifications explained

    RQF qualifications are regulated programmes which are given a level between Entry Level and Level 8. These qualifications are made up of units, and each unit has both a level and credit value. At each level, there are three types of qualifications, based on the number of credits: Award (1-12 credits) Certificates (13-36 credits) Diplomas (37+ credits)

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  • Replacement certificates

    If your certificate has been lost or damaged, click here to find out how you can obtain a replacement.

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  • Complaints process explained

    All of our centres are audited to ensure they meet our high standards, but we understand that from time to time, things do go wrong. If you are experiencing problems with your centre, ensure you follow their complaints procedure in the first instance. If you have exhausted this process, or do not receive a response, then please contact us and we will investigate.

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  • Non Regulated Qualifications

    Our Focus on Quality Provision (FQP) Scheme provides Quality Assurance to a trading providers’ bespoke or CPD, qualifications. Qualifications endorsed under the FQP Scheme are not nationally recognised, and therefore do not accrue credits on the Regulated Qualification Framework (RQF)

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Learner FAQ’s

  • How do I get a replacement certificate?

    If your certificate has been lost or damaged, please complete the Replacement Certificate Form in full and email it to info@focusawards.org.uk or alternatively, you can post it to us at: Silicon House, Farfield Park, Manvers, Rotherham, South Yorkshire, S63 5DB.

  • Not happy with a Centre?

    If you are unhappy with a Focus Awards centre, please follow their complaints procedure in the first instance. If you have exhausted this process and are still not happy, or if you do not receive a response, please contact us and we will investigate.

  • What are RQF Qualifications?

    RQF qualifications are regulated programmes which are given a level between Entry Level and Level 8. These qualifications are made up of units, and each unit has both a level and credit value.
    At each level, there are three types of qualifications, based on the number of credits: Award, Certificate, Diploma.

  • What are Non-Regulated Endorsed Qualifications?

    These are not nationally-recognised qualifications, and therefore do not appear on the QCF. Upon completion you will receive a Focus Awards Certificate of Achievement, which will also include a list of the units and subject matter studied.