Focus Awards Level 4 NVQ Diploma in Business Administration (RQF)

Focus Awards Level 4 NVQ Diploma in Business Administration (RQF)

(QRN -601/7650/7)



Qualification Overview

The Focus Awards Level 4 NVQ Diploma in Business Administration (RQF) is aimed at learners in administrative roles, whether that involves working in a team environment or as a personal assistant. The qualification is also aimed at those learners working in a supervisory role, or for those who may develop administrative systems, as well as those in a customer facing role.   It will provide learners with the skills, knowledge, understanding, and competence to work in a business and administration environment.

Learners undertaking this qualification will gain an understanding of business communication, management of personal and professional development, administration, business, and communication principles. Learners will also study business performance, negotiation, business skills, business document production, administrative support for businesses, equality and diversity, management and leadership, HR, and marketing.



Qualification Structure

To achieve the Focus Awards Level 4 NVQ Diploma in Business Administration (RQF), learners must achieve a minimum of 57 credits. The credits must be achieved in accordance with the criteria set out below:

  • 18 Credits from mandatory group
  • 26 Credits from optional group A
  • 19 Credits from optional group B

A minimum of 30 credits must be achieved through completing units at Level 4 or above.



Learner Entry Requirements

There are no specific entry requirements for this qualification. It is recommended that learners have subject knowledge at Level 2 or above, but this is not essential.



Progression Routes

Learners who wish to progress from this qualification may use this qualification as a basis for employment or alternatively may progress on to:

  • Qualifications in management and/or leadership at Level 4 or above;
  • Qualifications in customer service at Level 4 or above.



Age Ranges

Entry is at the discretion of the centres; however, learners should be at least 18 years old to undertake this qualification.



Geographical Coverage

This qualification is available in England and Northern Ireland.



Qualification Specification

To view the Qualification Specification please click here.

Unit Title Unit Ref Level Credit GLH
Mandatory Units
Resolve administrative problems D/506/1956 4 6 56
Manage the work of an administrative function T/506/1946 4 5 27
Communicate in a business environment Y/506/1910 3 4 24
Manage personal and professional development T/506/2952 3 3 12
Optional Group A
Contribute to the design and development of an information system A/506/1950 4 5 23
Manage information systems F/506/1951 4 6 30
Prepare specifications for contracts H/506/1957 4 4 23
Manage events M/506/1959 4 6 49
Support environmental sustainability in a business environment R/506/1954 4 4 38
Contribute to the improvement of business performance D/506/1911 3 6 33
Monitor information systems F/506/1917 3 8 43
Negotiate in a business environment H/506/1912 3 4 18
Evaluate the provision of business travel or accommodation J/506/1918 3 5 30
Develop a presentation K/506/1913 3 3 11
Manage an office facility K/506/1944 3 4 21
Deliver a presentation M/506/1914 3 3 17
Analyse and present business data M/506/1945 3 6 24
Create bespoke business documents T/506/1915 3 4 23
Optional Group B
Manage a budget A/506/1995 4 4 26
Manage knowledge in an organisation A/506/2032 4 5 34
Develop working relationships with stakeholders F/506/1982 4 4 20
Recruitment, selection and induction practice R/506/2909 4 6 33
Develop and maintain professional networks J/506/1949 4 3 15
Manage physical resources K/506/1989 4 4 26
Prepare for and support quality audits K/506/1992 4 3 17
Manage business risk L/506/2004 4 6 27
Encourage learning and development M/506/1962 4 3 16
Manage a project R/506/1999 4 7 38
Initiate and implement operational change T/506/1980 4 4 19
Conduct quality audits T/506/1994 4 3 21
Develop and implement an operational plan Y/506/1955 4 5 24
Design business processes D/506/2055 5 5 23
Optimise the use of technology F/506/2064 5 6 29
Establish business risk management processes J/506/2048 5 5 29
Promote equality of opportunity, diversity and inclusion R/506/2053 5 5 26
Manage team performance A/506/1821 3 4 21
Manage individuals’ performance J/506/1921 3 4 20
Manage conflict within a team K/506/1927 3 5 25
Implement and maintain business continuity plans and processes K/506/1930 3 4 25
Procure products and/or services M/506/1928 3 5 35
Collaborate with other departments M/506/1931 3 3 14
Chair and lead meetings Y/506/1924 3 3 10
Encourage innovation J/506/2292 3 4 14
Manage the impact of work activities on the environment H/506/1991 4 4 30

A workbook for the mandatory units which has been fully mapped to the learning outcomes. Unit Workbook A unit workbook for the optional qualification units which has been fully mapped to the learning outcomes.


Download Sample

Core reading for the qualification, the manual is fully mapped to the learning outcomes.


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